Placing an Order
FAQ on how to place an order
- What payment methods do you accept?
- I just placed a new order but I forgot something, can you add it?
- How do I cancel an order?
- I'm missing an item in my package, What shall I do?
- Do you accept Paypal?
- Do you ship to my country?
- How can I get financing?
- I want to order 1 bike now, and if I like it, we'll order a second one. Can we apply 2 ebikes promo on the second order?
- What does backorder mean?
- Can I pay extra for a custom paint job?
- Do you have an ebike for kids?
- Will this ebike fit me?
- Do you have sales or offer discounts?
- Do you have an affiliate program?
- Can I customize/modify my bike before it ships?
- In pre-order/Back-ordered items, do you charge right away or wait until the item is shipped.
- Do you have any discounts?
- My bike was damaged during shipping, what to do next?
- Do you provide financing?
- I didn't get my refund yet?