Arthur

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Activity overview

Latest activity by Arthur
  • Arthur created an article,

    What is the axle nut torque advised?

    For 2022 and newer models, the nuts on the axles that house a motor should be 50∓3.

  • Arthur created an article,

    Battery Maintenance and Safety

      Plug the charger into a regular wall outlet. Connect the charging cable to the battery. The green light on the charger should turn red, if it's not turning red, please check if the battery is fu...

  • Arthur created an article,

    What is the weight capacity of the rear rack on the Kepler?

    The weight capacity of the rear rack on the Kepler is 77 lbs. 

  • Arthur created an article,

    My brakes are making a sound

    New brakes need to be bedded.  Please follow the video below:  

  • Arthur created an article,

    What is the bottom bracket width of Kepler?

    It's 100mm.

  • Arthur created an article,

    How to replace brake pads?

    You can follow this tutorial:  

  • Arthur created an article,

    I cannot find my keys?

    Can you kindly check the handlebars, the keys are often zip tied to the handlebar of the area with cables on the handlebars.​   If you still cannot find them, please send us a photo of the 3-4 digi...

  • Arthur created an article,

    I didn't get my refund yet?

    If you've made the payment via PayPal, the amount will be refunded to your PayPal account immediately, If you've made the payment via ShopPay by using your credit or debit card, the refund will b...

  • Arthur created an article,

    What is Route shipping insurance?

    Route Shipping Insurance: Shipping insurance is through Route and covers any damages or losses that might occur in transit. We pack the bikes very securely and do not expect anything to happen, how...

  • Arthur created an article,

    Can I return my bike?

    For unopened box returns, only the 2-way shipping costs will be deducted from your refund if the box is unopened. Please get in touch with shipping@arielrider.com.