Warranty
Bikes and Features
- Can I use a battery from one model for a different one? Or swap other parts/features?
- Are your bikes water resistant?
- What is the weight limit for W-Class?
- What is the difference between Class 2 and Class 3 ebikes?
- What is pedal assist?
- What type of valves are used on your ebikes
Placing an Order
- What payment methods do you accept?
- I just placed a new order but I forgot something, can you add it?
- How do I cancel an order?
- I'm missing an item in my package, What shall I do?
- Do you accept Paypal?
- Do you ship to my country?
Shipping
- What assembly is expected for each model?
- Do you ship to Hawaii?
- What's the benefit of Shipping Insurance
- How much is shipping to Canada?
- Do you ship to Canada?
- Can you declare a lower value on my package?
Returns
Maintenance
- How can I adjust Shimano Nexus 7 speed gears?
- How can I adjust Shimano Nexus 7-Speed or 8-Speed Internally Geared hub?
- Routine Maintenance
- Do ebikes require maintenance?
- Do I need to adjust anything on my ebike when it arrives?
- What's the best maintenance practice for batteries?