When is my bike shipping?
This is definitely the most common question we receive from our purchasers.
If the item you've purchased was on backorder, you can refer to this page for the current listed estimated/expected shipping dates for each model.
If there are any delays, we will get in touch with you via email before shipment day arrives.
If there have been no updates, please note that we're on track with the shipping dates, but sadly we cannot give you an exact date on which day your ebike will be shipping.
It's not possible for us to ship out all ebikes at once, so the estimated shipping dates are when we're going to start shipping the bikes of that batch in the order of orders received.
Important things to note:
- If there are any changes to your shipping date after the order is placed, we will notify you via email
- In-stock items that ship within 1-5 business days cannot be canceled
- You'll receive your tracking number via email when your bike ships. Generally, it takes around 3-10 business days for your ebike to arrive after it ships.
- We -sadly- cannot give you an exact date on which specific day your order will be shipping.