How do I cancel an order? April 23, 2020 20:18 Updated Kindly send an email to email@example.com before your order is shipped out. Related articles What does backorder mean? I would like to return my order, what shall I do? I want to order 1 bike now, and if I like it, we'll order a second one. Can we apply 2 ebikes promo on the second order? Are these bikes legal in my state? Can I use a battery from one model for a different one? Or swap other parts/features? Comments 0 comments Please sign in to leave a comment.