- Plug the charger into a regular wall outlet. Connect the charging cable to the battery. The green light on the charger should turn red, if it's not turning red, please check if the battery is full, if it's not full and the green light is not turning red when you're plugging the charger into the battery, please unplug the charger.
Do not plug in the charger while the battery is in the "on" position.
Do not attempt to use the charger if it has sustained ANY damage or if it has been exposed to improper storage conditions.
If the charger has been exposed to improper storage conditions, i.e. water submersion, safely store and dispose of your charger immediately. Do not attempt to use your battery.
We recommend charging the battery for 6-8 hours for the first charge; This will help condition the lithium-ion cells for optimal performance.
After its initial first full charge, a partial and incomplete charge is acceptable; the battery does not need a full charge to operate correctly.
Do not charge the battery for longer than 12 hours.
Do not leave the charger plugged into a wall outlet for longer than 12 hours
Recharging the battery at the end of each ride is strongly advised. Charge the battery and use the bike at least once every 90 days.
- Do not store the bike with an empty battery. This prevents a deep discharge which may permanently affect the battery's performance.
Charge the battery at room temperature (20°C, 68°F). Operate only between 23°F to 104°F (-5°C to 40°C). Store only between temperatures of 14°F to 104°F (-10°C to 40°C). You can optimize shelf life by storing at room temperature 68°F (20°C).
- Do not leave your battery exposed to high temperatures or direct sunlight for extended periods (for example, on the back of a car in direct sunlight). Do not expose it to water; in case of accidental submersion, safely and immediately dispose of the battery through a proper hazardous e-waste facility drop-off location and/or call hazardous e-waste companies to pick up this battery, while waiting for the pick-up, keep the battery outdoors in a space that cannot ignite a fire. DO NOT USE THE BATTERY. Do not expose to extreme electrical shock.
- Do not use aftermarket chargers and/or overcharge the batteries. Always make sure you're using appropriate chargers.
Lithium-ion batteries can be recycled through Call2Recycling, Incor you can use their Drop-off site locator by telephone, 1-877-273-2925.
Participating retail collection points may include:
- Batteries Plus
- Home Depot
- Radio Shack
They also can be taken to one of your local collection events. The Household Hazardous Waste Collection Program webpage contains a complete list of these HHW collection events.
Lithium-ion batteries should NOT go in household garbage or recycling bins. Lithium-ion batteries SHOULD be taken to separate recycling or household hazardous waste collection points. More information on used lithium-ion batteries.
- Warning: Lithium-ion battery transportation requires DOT certification.
- Never self-ship! A lithium battery is in the category of hazardous/dangerous goods and under certain conditions, the battery may overheat and ignite. Self-shipping a lithium battery may also be illegal in your state.
- If you're unsure of your battery's health, do not open the battery pack, do not try to charge it, and/or use it on your bike. Please contact us immediately, we're happy to help.